
Hotel Management
At Al Razan Group Hotel Management, we offer a range of Professional practices associated with the administration of hotels, resorts and other lodging. We have the commercial accountability for Budgeting and Financial Management, Planning, Organizing and Directing all Hotel Services, including Front-of-House (Reception, Concierge and Reservations), Food and Beverage Operations, Housekeeping and Re-furnishing. We are confident that due to our strong management system and our strategic overview of planning ahead we can blend our ideas with yours thus maximizing profits much to your benefit. our strength of talented individuals readily offer an arm that offers consultancy services to our investors along with comprehensive Hotel Management Services and Operations thus delivering a standard of service and presentation that exceeds the expectations of our business and people alike.
We are an established management company with valid trade license having an in-house capability of managing multi-faceted properties. We understand and respect the privacy and family-oriented needs of the Gulf and the African society.
We initiate from scratch and work to perfection thus ensuring complete satisfaction and retention of clientele. We take on ready-made projects and tailor and re-design much to your requirements thus stylishly decorating and personalizing a comfortable ambience.
We have the in-house capabilities who work towards the construction using the finest raw materials thus building a strong foundation. Our group of talented interior designers put pen to paper to design a silhouette to ensure that those who enter are in awe of the artwork. Our recruitment officers work rigorously to review and select candidates with a persona that speaks passionately for themselves. Our marketing team have advertised and branded themselves in a manner that automatically attracts the elite clientele.
Together with the above, we coordinate the below activities depending on the size and type of Hotel; Planning and organizing accommodation, catering and other Hotel Services;
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Managing Budgets and Financial plans as well as controlling expenditure;
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Setting and achieving sales and profit targets;
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Analyzing sales figures and devising marketing and revenue management strategies;
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Recruiting, training and monitoring staff;
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Meeting and greeting clients and customers;
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Effectively train staff to deal with customer complaints and comments;
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Supervising maintenance, supplies, renovations and furnishings;
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Dealing with contractors and suppliers;
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Ensuring security is effective;
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Carrying out inspections of property and services;
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Ensuring compliance with licensing laws, health and safety and other statutory regulations.